Digital transformation with the Oracle Cloud for leading lifting equipment and services manufacturer.

Konecrane’s primary business is in the High Tech & Manufacturing industry delivering lifting equipment and services. They specialize in designing, manufacturing, and servicing cranes, hoists, and material handling solutions. Their objective in the market is to provide solutions that enhance the efficiency and safety of their customers' operations.

Utilizing Oracle's Siebel CRM capabilities, they can strengthen relationships with customers through tracking customer interactions, managing sales pipelines, and ensuring a more personalized and responsive customer service.

Konecranes' transformation from an On-Premises CRM to Oracle Cloud is a significant milestone that demonstrates its commitment to innovation, efficiency, and customer satisfaction. Their solution stack consists of Oracle Siebel CRM, Oracle GoldenGate, Oracle Autonomous Database, Oracle Exadata. Their journey to the cloud was led by the appreciation of general benefits such as: flexibity, dynamic usage of the resources: idle resources vs. real usage.

Embracing this new technology brings forth a myriad of benefits, including:

• Enhanced Performance: improved data analytics, customer insights, and faster response times, enables Konecranes to effectively meet the evolving needs of its customers.
• Operational Efficiency: through the automation of routine tasks, real-time data access, and streamlined workflows, Konecranes' teams can focus on more strategic initiatives and deliver higher value to customers.
• Security and Compliance: with Oracle Cloud, Konecranes benefits from top-tier security features and compliance with industry standards.
• Innovative Transformation: Konecranes is embracing cutting-edge cloud technology to streamline its operations, reduce costs, improve scalability and enable new growth opportunities.

• Konecranes are a recognised Solution Innovator, not an Oracle Customer Reference.