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Strategy & Roadmap

July, 2026

Updated: Siebel CRM Statement of Direction

From Cloud operations to AI innovations, click below to review our latest product strategy and roadmap.

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Siebel Unplugged!

November, 2026

Register now for our next Siebel Unplugged! event.

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Intelligent Data Archival

Reduce TCO and optimize performance as your Siebel CRM data volumes grow.

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Configure your Siebel CRM using Codex

Discover how to use Siebel Developer Assistant to configure your Siebel CRM application from your favourite Agentic assistant.

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Enable Agentic Operations with Headless CRM

Open Integration delivers a modern capability to access your Siebel CRM as a headless architecture via APIs - designed to accelerate your AI and Automation strategy.

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Sample Applications

Innovate with Sample Applications and quickly evaluate new AI capabilities in Siebel CRM.

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Siebel CRM and Oracle News

March 20, 2025

Oracle Extends Support for Siebel CRM, Maintains 10-Year Rolling Support

Heidi Huxtable, Program Manager, Customer Campaigns

Oracle has once again announced the annual extension of support for Siebel CRM, maintaining the rolling 10 years of support that customers rely on.

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Recent blogs feed

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Innovator showcase

American Airlines
Extreme Scale Loyalty and Partner Portal Running on the Oracle Cloud with Containers, Kubernetes architecture.
Solution innovator
Mitsubishi Bus & Truck Corporation
Standardized Retail Processes with Siebel CRM as the core Sales & Service Platform
Solution innovator
Vodafone
The largest Siebel CRM deployment running on OCI with Kubernetes worldwide.
Solution innovator
Grupo Aval
Digital transformation with Siebel CRM, Oracle Autonomous database and cloud native architecture in the cloud.
Solution innovator
SBI Card
Mission critical Siebel CRM implementation, heavily integrated and powering 24/7 Call Center operation.
Solution innovator
United Nations
Intuitive UX for their mission critical system supporting UN services worldwide.
Feature innovator
Siebel CRM Innovators
Share your success and experiences with the broader Siebel CRM community.