Siebel Training Center
You've got choices when it comes to training.
Create the training experience that's right for your business with everything from free, on-demand videos to fully interactive, instructor-led courses and learning subscriptions. Training is available from Oracle University, our Product Management team, our Support organization and our partners.
NEW! Siebel CRM Learning Subscription (2025 Update)
Access the latest Siebel CRM training curriculum.
Choose the type of training that works for you
Free, on-demand training
Get up to speed quickly with the latest training videos and tutorials.
Standalone, instructor-led courses
Work with an Oracle recognized partner to attend in-depth, standalone, hands-on courses.
Learning subscription
Purchase a subscription to access the full suite of essential Siebel training from Oracle University.
Free, on-demand training
Oracle University
Learn how to install, configure, develop, and manage Siebel applications and clients. You can explore Siebel architecture, configure and extend the underlying database, manage and monitor the components and parameters, tailor the user interface to a Siebel application, and more.
Support Advisor Webcasts
Detailed technical training webcasts run by the Oracle Siebel CRM Technical Support team.
Siebel Podcast
Hosted by Mayank Shekhar, this podcast covers a range of Siebel CRM and CX topics.
Standalone, instructor-led courses
Many Oracle partners who specialise in Siebel CRM also run workshops and can provide professional instructor-led, customized training. Check out our Partner page for more information.
Siebel CRM Certification
For seasoned Siebel professionals and those just embarking on their Siebel journey, we have product certifications available so you can prove your skills.
Certification Levels
There are two levels of Siebel Certification, Associate Foundation for beginners and Professional for experts.
- Siebel CRM Associate Foundation - Requires no prior technical background—making it accessible to business users, IT professionals, and emerging professionals entering the field of enterprise applications. This is a free exam. Find out more
- Siebel CRM Professional - Experienced Siebel professionals: Consultants, architects, senior business analysts, functional leads, and senior system administrators. This is a paid exam. To help prepare for this level of certification, we recommend the Siebel CRM Cloud Learning Subscription, see below. Find out more
NEW: Siebel CRM Training
Sign up for the brand new and completely upto date Siebel CRM learning subscription from Oracle University to access over 150 hours of online courses for Siebel CRM