Siebel UCM at scale for Leading Australian Bank as their Customer Master Data Platform.

Enhanced Performance: OCI and Exadata provide improved performance, ensuring efficient operations for Aguas Andinas.
Scalability: As Aguas Andinas grows or requires specialized or new processes, the system effortlessly accommodates these needs, paving the way for expansion without complications.
Resilience: In times of adversity, such as those faced in a country like Chile (climate challenges, earthquakes, etc.), OCI's resilience offers Aguas Andinas stability whenever needed.
Data Insights: The vast data analysis capabilities of Siebel and other systems running on OCI will empower Aguas Andinas to make lasting decisions.

Summary

A fantatic example of Master Data Management at scale, heavily integrated with Siebel UCM for a large Financial Services organization.

Highlights

Westpac is Australia's first bank with a range of innovative financial packages to support your personal, business or corporate banking needs. It is an existing Siebel customer who has chosen Oracle for it’s digital transformation.

UCM is a group critical system used across channels, products and payments - tightly integrated with transactional systems and used for real time query/update. The UCM implementation provides a very rich customer record with references to all the customer product holding and arrangements. Oracle Enterprise Data Quality is tightly integrated with Oracle Customer Hub (OCH) via APIs for real-time and in batch transactions.

Key points:

33 million customers
3.5 million API calls per day
140+ applications access Siebel UCM

Westpac are a recognised Solution Innovator, not an Oracle Customer Reference.