10.2.1 Back Out the SOAM

The following procedure details how to perform software back out for servers in the SOAM NE.

1. Access the primary SDS NOAM GUI, use the VIP address to access the primary SDS NOAM GUI as described in Access the OAM GUI Using the VIP (NOAM/SOAM).
2. In the Primary SDS NOAM VIP (GUI), record the name of the SOAM NE site. Expand Status & Manage click HA. Click Filter.

   Figure 10-1 Filter

   
   

   

   
   
3. In the Primary SDS NOAM VIP, list servers. Using the information provided in Logins, Passwords, and Site Information select the primary SDS SOAM Network Element from the Scope field. Click Go.

   Figure 10-2 Scope

   
   

   

   
   
4. Identify each server by Host name, Server Role, and OAM HA Role and record the name of each server.

   Figure 10-3 Identify Server

   
   

   

   
   

   Record the names of SOAM NE site servers:

   • Active SOAM Server
   • Standby SOAM Server
   • DP 1 Server
   • DP 2 Server
   • DP 3 Server
   • DP 4 Server
   • DP 5 Server
   • DP 6 Server
   • DP 7 Server
   • DP 8 Server
   • DP 9 Server
   • DP 10 Server
5. In the Primary SDS NOAM VIP, downgrade DP 1 Server (as identified and recorded) in step 4 of this procedure using Back Out a Single Server.
6. Downgrade all remaining DP servers in serial or parallel (as identified and recorded) in step 4 of this procedure using Back Out a Single Server. Repeat this step until all DP servers requiring the downgrade within this SOAM NE site have been backed out.
7. Downgrade the Standby SOAM server (as identified and recorded) in step 4 of this procedure using Back Out a Single Server.

   During the back out, the servers may have the following expected alarms:

   • Alarm ID = 31114 (DB replication over SOAP has failed)
   • Alarm ID = 31282 (HA management fault)

   Note:

   Do not proceed with the next step until steps 5 through step 7 of this procedure have been successfully completed.
8. Downgrade the Active SOAM server, (as identified and recorded) in step 4 of this procedure using Back Out a Single Server.
9. Access the primary SDS NOAM GUI, use the VIP address to access the primary SDS NOAM GUI as described in Access the OAM GUI Using the VIP (NOAM/SOAM).
10. This is an optional step, in the SOAM VIP (GUI), enable site provisioning. Use this step, in case Site Provisioning is Disabled. Expand Status & Manage click Database

    Figure 10-4 Database

    
    

    

    
    
11. Click Enable Site Provisioning.

    Figure 10-5 Enable Site Provisioning

    
    

    

    
    
12. Click OK to confirm.
13. Click Logout to log out of the SOAM GUI.

    Figure 10-6 Log out

    
    

    

    
    
14. In the Primary SDS NOAM VIP, run downgrade for the remaining SOAM NE site(s).Repeat all above steps of this procedure for the remaining SOAM NE site(s) (as identified and recorded in section Logins, Passwords, and Site Information) until all SOAM NE site(s) requiring the downgrade have been backed out.
15. Run Health Check Procedures at this time only if no other server requires the downgrade, else proceed with the next back out procedure.