Retrieving and Installing Upgrade Kits

This topic describes how to retrieve and install upgrade kits. This task is a step in Process of Retrieving, Installing, and Testing Upgrade Kits.

The procedure for retrieving an upgrade kit depends on its type:

Optional upgrade kits can be manually retrieved and installed by Siebel client subscribers through the Component Upgrades view.
Required upgrade kits are automatically retrieved when mobile users synchronize or log into the application and when the server starts up or Replication Agent synchronizes with Siebel Server.

For each applicable Siebel client type, upgrade kits are retrieved as follows:

Mobile Web Clients request the files from the Siebel Remote Server. The Remote Server retrieves the files from the Siebel File System.
Developer Web Clients retrieve upgrade kits (.saf files) directly from the Siebel File System or by using the File System Manager, depending on the settings defined in the active CFG file.

Subscribers use the Upgrade Wizard to install upgrade kits after they are retrieved. The process for invoking the Upgrade Wizard varies by subscriber type:

For client subscribers, the Upgrade Wizard is invoked automatically after an upgrade is retrieved.
For Siebel Server subscribers, the Upgrade Wizard is invoked manually (see Retrieving Upgrade Kits for Siebel Regional Node Servers).

The process for retrieving and installing upgrade kits by Siebel Client subscribers is described in the following topics: