Warranty Claim

Warranty Claim (see the following figure) is the dealer's or service provider's claim for repair or replacement, or compensation for nonperformance or under-performance, of an item as provided for in its warranty. Prewarranty authorization is the request submitted by the dealer or service provider to seek approval to carry out the repair work for the claim. Warranty claim items can relate to repair or replacement of certain parts of the asset. The compensation details for the failures are included. Compensation can be claimed for repair or replacement of parts, labor charges, and sublet charges.

The following table lists the entities in this ERD and their corresponding tables.

Entity	Table
Account	S_ORG_EXT
Agreement	S_DOC_AGREE
Asset	S_ASSET
Asset Warranty Coverage	S_ASSET_WRNTY
Business Unit	S_BU
Campaign	S_SRC
Contact	S_CONTACT
Event Activity	S_EVT_ACT
Exclusion	S_EXCLUSION
Fault/Trouble Code	S_FAULT_CODE
Labor Operation Code	S_LAB_OPER_CODE
Order	S_ORDER
Order Item	S_ORDER_ITEM
Partner Labor Rate	S_PRTNR_LAB_RATE
Position	S_POSTN
Product	S_PROD_INT
Service Request	S_SRV_REQ
Source Asset	S_SRC_ASSET
Source Payment	S_SRC_PAYMENT
Source Payment Item	S_SRC_PAYMT_ITM
User	S_USER
Validation Message	S_ISS_VALDN_MSG
Warranty Claim	S_WRNTY_CLAIM
Warranty Claim Attachment	S_WRNTY_CLM_ATT
Warranty Claim Item	S_WRNTY_CLM_IT
Warranty Claim Part	S_WRNTY_IT_PROD