Installing and Configuring Siebel CRM Roadmap

The following image illustrates the steps required to install Siebel CRM.

As shown in this image, the steps to install and configure Siebel CRM are divided into three areas as follows:

• Pre-installation Activities. The tasks required to prepare your environment for Siebel CRM installation. For more information see, the following topics:

  Installing Prerequisite Software

  Downloading Siebel CRM

  Building a Network Image

  Secure Sockets Layer Requirements

• Installation Activities. The tasks required to install Siebel CRM on your server(s). For more information, see the following topics:

  Installing Software for the Siebel CRM Application

  Setting up the Siebel Tools Client

  Setting up the Developer Web Client

  Use Siebel installers to install the following: Siebel Tools, Siebel Developer Web Client.

• Configuration Activities. The tasks that prepare the various components of the software to work together to deliver the Siebel User Interface to users, interface with other systems, and so on. For more information, see the following topics:

  Creating the Siebel Database

  Configuring the Siebel Gateway

  Configuring the Siebel Enterprise

  Configuring Siebel Servers

  Configuring the Siebel Application Interface

  Adding the License Keys