Creating a Contact Call Treatment

The following procedure describes how to create a Contact Call treatment.

To create a Contact Call treatment

1. Navigate to the Offers screen, then the Contact Call Treatments view.

2. In the Treatments list, create a new treatment.

   Contact Call is displayed in the Channel field.

3. In the Contact Call Treatments list, complete the remaining fields.

   For more information about creating treatments, see Process of Creating and Modifying Offers.

4. Click the Contact Call treatment name.

5. In the More Info tab, complete the fields.