How the Siebel Database Upgrade Works

This chapter provides an overview of the Siebel database upgrade process and upgrade environments, and describes the utility used to perform the upgrade. Also review topics relevant to the z/OS database upgrade in the chapters in Siebel Database Upgrade Guide that provide an overview of the upgrade process. This chapter includes the following topics:

• About Supported Siebel Upgrade Paths

• Supported Upgrade Paths for Siebel CRM

• Types of Siebel Database Upgrades

• About Using Oracle’s Advanced Customer Services

• About Unicode Support

• About Siebel Upgrade Environments

• About the z/OS Upgrade

• About the Staging Database

• About Siebel Additive Schema Upgrade Changes

• About the Siebel Database Upgrade Process

• About the Siebel Database Configuration Utilities and Database Configuration Wizard

• About the Siebel Upgrade Wizard and Driver Files

• Job Flow of a Production Database Upgrade

• About the JCL Upgrade Jobs

• About the Override File