Adding Choice Group Events

Use the following procedure to add choice group events.

To add choice group events

  1. Within the Siebel application, navigate to the Administration - Marketing screen, Response Management (RTD), and then the RTD Response Choice Group Events screen.

  2. For each choice group that you created, select the record.

  3. Click New in the Choice Group Events applet, and do the following:

    1. Add the name of the action in the Name field.

    2. Add the choice event name in the RTD Choice Event Name field, such as Accept and Reject. This value must match the choice group event name that was set on the Oracle Real-Time Decisions Server.

      Note: The values in the Sequence field are generated automatically.