About Batch Printing

Batch printing simplifies the task of printing multiple correspondence items. The user first selects one or more correspondence items, and then selects Print in the menu that appears for Menu (the cogwheel icon). The documents are then printed on the appropriate printer.

Siebel applications support two types of batch printing, server-based and client-based. Initially, the print menu item appearing in the Correspondence and Fulfillment screens is configured to perform client-based batch printing. However, the administrator can use Siebel Tools to reconfigure these menus to use server-based batch printing, either in addition to, or instead of, client-based batch printing.

Note: If you experience issues with batch printing, you can set up WebDAV (Web-based Distribution Authoring and Versioning) for the IIS (Internet Information Server) to enable collaboration between the Siebel Server in a UNIX computer with the Document Server in a Windows computer.