Adding Query Fields to the Dispatch Board Gantt Chart
A dispatcher must enter specific query parameters to search for the appropriate employee or set of employees. If the Search pane for the Gantt chart of Dispatch Board does not include a parameter that the dispatchers need, then you can add this parameter by completing the tasks in this topic. For more information about performing configuration tasks with Siebel Tools, see Using Siebel Tools.
To add a query field to the Search pane for the Gantt chart of the Dispatch Board, perform the following procedures:
This task is a step in Process of Configuring the Dispatch Board.