Enabling Oracle Field Service in the Siebel Application
Siebel administrators use the procedure in this topic to enable Oracle Field Service Scheduler in the Siebel application.
This task is a step in . Process of Configuring Siebel Field Service Integration to Oracle Field Service
To enable Oracle Field Service in the Siebel application
Business Service Configuration:
We need to provide OIC credentials to the following business services. To do that need to create workspace in Webtools and go to Business Service Object. Query for below listed business service.
Provide values of user id, password and security type to Business service User Prop. Deliver workspace post changes.
Business Service | User Property Values |
---|---|
ORACLSIEBEOFSSERVIREGIOSYNC |
OICAuthenticationType = basic OICUserName = <OIC System User Id> OICPassword = <OIC System Password> |
ORCLROFSSBLBOOKAPPOINTMENT |
AuthenticationType = basic username = <OIC System User Id> password = <OIC System Password> |
ORCLROFSSBLCNFRMAPPOINTMENT |
AuthenticationType = basic username = <OIC System User Id> password = <OIC System Password> |
ORACLSIEBEOFSCANCEAPPOISYNC |
AuthenticationType = basic username = <OIC System User Id> password = <OIC System Password> |
ORCLROFSSBLINSRTACTIVITY |
AuthenticationType = basic username = <OIC System User Id> password = <OIC System Password> |
ORCLROFSSBLUPDATAPPOINTMENT |
AuthenticationType = basic username = <OIC System User Id> password = <OIC System Password> |