Enabling Oracle Field Service in the Siebel Application

Siebel administrators use the procedure in this topic to enable Oracle Field Service Scheduler in the Siebel application.

This task is a step in . Process of Configuring Siebel Field Service Integration to Oracle Field Service

To enable Oracle Field Service in the Siebel application

Business Service Configuration:

We need to provide OIC credentials to the following business services. To do that need to create workspace in Webtools and go to Business Service Object. Query for below listed business service.

Provide values of user id, password and security type to Business service User Prop. Deliver workspace post changes.

Business Service User Property Values

ORACLSIEBEOFSSERVIREGIOSYNC

OICAuthenticationType = basic

OICUserName = <OIC System User Id>

OICPassword = <OIC System Password>

ORCLROFSSBLBOOKAPPOINTMENT

AuthenticationType = basic

username = <OIC System User Id>

password = <OIC System Password>

ORCLROFSSBLCNFRMAPPOINTMENT

AuthenticationType = basic

username = <OIC System User Id>

password = <OIC System Password>

ORACLSIEBEOFSCANCEAPPOISYNC

AuthenticationType = basic

username = <OIC System User Id>

password = <OIC System Password>

ORCLROFSSBLINSRTACTIVITY

AuthenticationType = basic

username = <OIC System User Id>

password = <OIC System Password>

ORCLROFSSBLUPDATAPPOINTMENT

AuthenticationType = basic

username = <OIC System User Id>

password = <OIC System Password>