Process of Configuring Siebel Field Service Integration to Oracle Field Service

The following list shows the tasks that Siebel administrators typically perform to configure Siebel Field Service Integration to Oracle Field Service.

Note: Your company might follow a different process according to its business requirements.

To configure Siebel Field Service Integration to Oracle Field Service, Siebel administrators perform the following tasks:

• Enabling Oracle Field Service in the Siebel Application

• Configuring the Endpoint URLs for Web Services

• Enabling Component Groups

• Setting Up and Configuring Workflow Processes and Policies

• OIC Configurations