Scheduling Using Oracle Real-Time Scheduler Version 2.x

This chapter provides information about how to configure, administer, and use Siebel Field Service Integration to Oracle Real-Time Scheduler Version 2.x. It includes the following topics:

Note: The Oracle Real-Time Scheduler Version 2.x is applicable to the current version 2.1 and 2.3.

• About Using Siebel Field Service Integration to Oracle Real-Time Scheduler 2.x

• About Siebel Field Service Integration to Oracle Real-Time Scheduler 2.x

• About Documentation for Oracle Real-Time Scheduler 2.x

• About User Profiles for Siebel Field Service Integration to Oracle Real-Time Scheduler 2.x

• About Service Regions

• About Employee Administration

• About Performing Schedule-Related Tasks in Oracle Real-Time Scheduler 2.x

• About Appointment Booking for Siebel Field Service Integration to Oracle Real-Time Scheduler 2.x

• About Activity Skills

• About Dispatch Management

• About Mobile Data Management

• About Fault Handling

• Process of Configuring Siebel Field Service Integration to Oracle Real-Time Scheduler 2.x

• Process of Administering Schedules Using Siebel Field Service Integration to Oracle Real-Time Scheduler 2.x

• Booking Appointments Using Siebel Field Service Integration to Oracle Real-Time Scheduler 2.x