Optimizing Schedules (End User)

You optimize schedules to efficiently use labor in your service organization. For more information about optimizing schedules, see About the Schedule Optimizer.

You can optimize the schedule for a service region by using either of the following methods:

• Using the Workflow Manager to launch the Optimizer. For more information, see Using the Workflow Manager to Optimize Schedules.

• Manually launching the Optimizer. For more information, see Optimizing Schedules for Service Regions.

  Note: You can manually stop the optimization of a service region. For more information, see Stopping Optimization of Schedules for Service Regions.

This task is a step of Process of Managing Schedules Using Siebel Scheduler.