Verifying Change Request Closures (End User)

After the engineer resolves a change request (CR), the QA tester or other CR creator who reported the issue verifies that the resolution is correct.

This topic contains the following related information:

• Process Flow for Verifying Change Request Closures

• Querying for Closed Change Requests

• Reopening Change Requests

• Closing Change Requests as Verified

This task is a step in Process of Managing Siebel Quality.