Call Management Keyboard Shortcuts

The following table lists the keyboard shortcuts you can use when calling others in your application.

Action

Keyboard Shortcut

Context

Associate call.

  • F8

Call

Blind transfer of a call.

  • ALT+F7

Call

Transfer a conference call.

  • CTRL+F7

Call

Consultative transfer of a call.

  • SHIFT+F7

Call

Release a call.

  • F12

Call

Make a call.

  • F7

Call

Make a finance call.

  • CTRL+SHIFT+F

Call

Make an insurance call.

  • CTRL+SHIFT+I

Call

Answer a call.

  • F6

Call

Set work mode to post call wrap-up.

  • CTRL+F5

Call