Customizing the Web Marketing User Interface

The product provides a set of Web templates and cascading style sheets (CSS) to create the look and feel of an Oracle Siebel application. Customers can create their own look and feel by modifying corporate logos, colors, and fonts in the style sheets and Web templates. When modifying these elements, make sure you save a backup copy in case you need to restore the original files.

Note: These elements are not automatically upgraded during the upgrade process.

The Siebel Web architecture uses the Siebel Application Interface to dynamically generate HTML pages from the configuration information in the Siebel runtime repository.

To customize the Web Marketing User Interface, perform the following tasks:

• Modifying Web Templates

• Implementing Web Marketing without Frames

• Full-Text Search

• Response Management

If you are using Web Offers with a custom Web site rather than the prebuilt Siebel microsite, do not use the standard response types such as Downloads, Request Unsubscribe, Web Survey, and so on. These response types do not work because they generate Siebel specific URLs that do not function without additional scripting. An easier solution is to use Trackable URLs for your links.