Email Marketing Log Files

The main log files generated for the ESD, CTD, and BHD components are as follows:

  • esd.log

  • ctd.log

  • bhd.log

Review these files, which are located in the logs folder of the main installation directory for each component, if errors occur during email processing. These files contain logger debug statements for the relevant component.

The Email Marketing components also generate important information in the log files shown in the following table. These files can provide useful information about email processing problems that are not caused by individual Email Marketing components.

Log File Description

failure.log

Logs Queue Reader failures.

stderr.log

Logs any error stack that is not handled by an Email Marketing component.

stdout.log

Logs any output that is not explicitly directed to the Email Marketing component log files.

commons-daemon.log

(ESD and CTD components only)

Contains errors generated by the Apache Tomcat application server.

SiebelBounceHandlingDaemon.log

(BHD component only)

Contains information and errors generated by Commons Daemon.