Enabling Personalization Event Logging

See also About Using the Log File and Testing Siebel Personalization.

The following procedure describes how to enable Personalization event logging.

To enable Personalization Event logging

  1. Take one of the following actions, as appropriate.

    If... Then...

    You are using the Siebel Mobile Web Client

    Add an entry to the [Siebel] section of the configuration file for your application as follows:

    PersonalizationLog = <directory path for log file + file name>
    

    For example,

    PersonalizationLog = C:\Temp\Personalization.txt
    

    You are using the Siebel Web Client

    Navigate to the Administration - Server Configuration screen > Servers view, and click the Components tab.

  2. Select the appropriate object manager from the components list, for example Call Center Object Manager (ENU), then click the Parameters subtab.

  3. Select the Application Personal Log parameter from the advanced parameters list, and edit the following fields:

    Note: To display the advanced parameters list, click the Advanced button in the Component Parameters applet.
    Field Value

    Current Value

    Directory path for the log file

    Value on Restart

    Directory path for the log file