Hidden Application Personal Log Parameter

In Siebel CRM version 7.8, the Application Personal Log parameter is hidden and can only be accessed from the server manager command line.

You can use following commands for hidden parameters:

• To List: list advanced parameters for comp <comp_alias>

• To Change: change param <ParamName>=<Paramvalue> for comp <comp_alias>

• To Delete: Delete parameter override for comp <comp_alias> param <ParamName>

To make sure personalization and runtime events are on and a log can be obtained, perform the steps in the following procedure.

To enable Personalization Event Logging when the Application Personal Log parameter is hidden

1. Log in to server manager and issue the following commands:

   spool c:\list_of_hidden_parameters.txt
   list advanced parameters for comp UCMObjMgr_enu
   spool off
   

   This generates the following file at the following location:

   c:\list_of_hidden_parameters.txt
   

   You can change the file name and location.

2. Open the file and check the parameter values:

   • Set CFGEnableRuntimeEvents to True:

     change param CFGEnableRuntimeEvents=True for comp UCMObjMgr_enu
     

   • Set tCFGEnablePersonalization to True (this is the equivalent of Application Enable Personalization):

     change param CFGEnablePersonalization=True for comp UCMObjMgr_enu
     

   • Set CFGPersonalLog to the full path and filename to generate the log:

     change param CFGPersonalLog=c:\personalization.log for comp UCMObjMg
     

3. After the changes, restart the server and gateway.