How Siebel Remote Populates the App Server Name Field

Siebel Remote does not populate the App Server Name field until you run the Database Extract for the user. When Siebel Remote creates the S_NODE record for the remote client, the App Server Name field is NULL. If you use EIM to create remote clients, then the Mobile Clients list does not display any records that do not contain headquarters (HQ) as the parent server.

Siebel Remote stores the parent server in the following columns of the EIM_NODE table:

  • PAR_NAME

  • PAR_NODE_TYPE_CD

EIM does not require these columns. Siebel Remote does require them. If you use the Mobile Clients view to enter users, then Siebel Remote populates these columns, by default.

For more information about EIM, see Using EIM to Create Multiple Siebel Remote Clients. For more information about headquarters nodes, see Overview of Siebel Replication Manager.