Contents

• Title and Copyright Information
• Preface

1 What’s New in This Release

• What’s New in Siebel Financial Services Enterprise Application Integration Guide, Siebel CRM 22.4 Update

2 Overview of Siebel Financial Services Enterprise Application Integration

• Overview of Siebel Financial Services Enterprise Application Integration
• About Siebel Financial Services Enterprise Application Integration
  • Legacy Encapsulation
  • Peer-to-Peer Integration
  • Other Integration Strategies
• Components of Siebel Financial Services EAI
  • XML and Siebel Financial Services EAI
  • ACORD XML and Siebel Financial Services EAI
  • IFX XML and Siebel Financial Services EAI
  • Siebel Financial Services EAI Adapters and Connectors
  • Siebel Virtual Business Components
• Details of Siebel Financial Services EAI
  • Configurable and Upgradeable Integration
  • Extensible
  • Declarative Integration
  • Data Transformation
  • Cross-Application Process Integration
  • Siebel Database as Master for CRM
  • Siebel Database as Integrator for Other Systems
  • Siebel Application as Front-End Integrator for Other Systems
• Siebel Financial Services EAI Connectors
  • Siebel Connector for IFX XML
  • Siebel Connector for ACORD XML

3 Siebel Financial Services EAI Architecture

• Siebel Financial Services EAI Architecture
• Layered Architecture
• Integration Requirements and Siebel Financial Services EAI
• Business Process Coordination Using Workflows
• Transport Mechanisms
• Industry XML Connector
  • Industry XML Transaction Manager
  • Industry XML Data Transformation Engine
  • Industry XML Converter
  • Industry XML Dispatcher

4 Understanding Financial Services Integration Paradigms

• Understanding Financial Services Integration Paradigms
• Overview of Financial Services Integration Paradigms
• Design Decisions
• Usage Models
• Access Mechanisms
• Application Connectors

5 Financial Services EAI Business Scenarios

• Financial Services EAI Business Scenarios
• Overview of Financial Services EAI Business Scenarios
• Common Integration Scenarios
• Data Access and Replication
  • Accessing Customer History Information
  • Exporting Contact Information
  • Replicating a Company Catalog
  • Updating Siebel CRM Using Java Beans
• Data Sharing Across the Enterprise
  • B2B Integration
  • Legacy Data Integration
• Data Transformation

6 Predefined Financial Services EAI Business Services

• Predefined Financial Services EAI Business Services
• Predefined Financial Services EAI Business Services

7 Industry XML Connector Factory APIs

• Industry XML Connector Factory APIs
• Industry XML Connector Factory Classes
• Industry XML Connector Factory Classes Methods
  • Transaction Manager Factory Class Methods
  • Data Transformation Engine Factory Class Methods
  • Converter Factory Class Methods
  • Dispatcher Factory Class Methods
• Industry XML Connector Factory Method Arguments
• Siebel Connector for Credit Card Application XML