Setting the ConfigLdapAuthTimeout Parameter

The following procedures describe how to set the Configuration LDAP Authentication Timeout parameter (ConfigLdapAuthTimeout). You should configure this parameter to avoid an internal error being returned in the event of a return delay in the LDAP authentication response (that is, if the LDAP authentication response is not returned within 10 seconds). You can set ConfigLdapAuthTimeout at both server and component levels. The value set at the component level overrides the value set at the server level.

Note: The ConfigLdapAuthTimeout parameter is available in Siebel CRM 20.11 Update and later releases.

To set ConfigLdapAuthTimeout at the component level

Navigate to the Administration - Server Configuration screen, then the Servers view.
Go to the Components subview and select the component that you want.
Go to the Parameters subview and query for the Configuration LDAP Authentication Timeout parameter (ConfigLdapAuthTimeout).
Change the value of ConfigLdapAuthTimeout from 10 seconds (which is the default value) to, for example, 200 seconds.
Restart the component for the changes to take effect.

To set ConfigLdapAuthTimeout at the server level

Navigate to the Administration - Server Configuration screen, then the Servers view.
Go to the Parameters subview.
Query for the Configuration LDAP Authentication Timeout parameter (ConfigLdapAuthTimeout).
Change the value of ConfigLdapAuthTimeout from 10 seconds (which is the default value) to, for example, 200 seconds.
Restart the server for the changes to take effect.

To set ConfigLdapAuthTimeout parameter from the Server Manager

Use the following command format to set the ConfigLdapAuthTimeout parameter from the Server Manager:
```
<Srvrmgr> change param ConfigLdapAuthTimeout = <value in seconds> for comp <component_name>
```