Setting the ConfigLdapFailoverTimeout Parameter

The following procedures describe how to set the Configuration LDAP Failover Timeout parameter (ConfigLdapFailoverTimeout). You should configure this parameter only if you have multiple LDAP servers configured to avoid a login delay in the event of an LDAP failover. You can set ConfigLdapFailoverTimeout at both server and component levels. The value set at the component level overrides the value set at the server level.

Note: The ConfigLdapFailoverTimeout parameter is available in Siebel CRM 21.1 Update and later releases.

To set ConfigLdapFailoverTimeout at the component level

  1. Navigate to the Administration - Server Configuration screen, then the Servers view.

  2. Go to the Components subview and select the component that you want.

  3. Go to the Parameters subview and query for the Configuration LDAP Failover Timeout parameter (ConfigLdapFailoverTimeout).

  4. Change the value of ConfigLdapFailoverTimeout from 15 seconds (which is the default value) to, for example, 3 seconds.

  5. Restart the component for the changes to take effect.

To set ConfigLdapFailoverTimeout at the server level

  1. Navigate to the Administration - Server Configuration screen, then the Servers view.

  2. Go to the Parameters subview.

  3. Query for the Configuration LDAP Failover Timeout parameter (ConfigLdapFailoverTimeout).

  4. Change the value of ConfigLdapFailoverTimeout from 15 seconds (which is the default value) to, for example, 3 seconds.

  5. Restart the server for the changes to take effect.

To set ConfigLdapFailoverTimeout parameter from the Server Manager

  • Use the following command format to set the ConfigLdapFailoverTimeout parameter from the Server Manager:

    <Srvrmgr:Set Sevrer> change param ConfigLdapFailoverTimeout = <value in sec> for comp <component_name>