Roadmap: Installing Siebel CRM in an Update Installation Case (Existing Installation of Siebel CRM 17.x or Later)

Use this roadmap to guide you in performing the installation tasks for installing the latest Siebel CRM release where there is an existing installation of Siebel CRM 25.x or later. This is the update installation case.

The installation process for Siebel CRM for an update installation case requires multiple tasks that you perform in the following general sequence:

1. Before performing installation and configuration tasks, review all documented requirements.

   See Before You Install Siebel CRM.

2. (Strongly recommended) Back up the Siebel database before installing Siebel CRM.

   Note: If, after installing Siebel CRM, allowing the PostInstallDBSetup utility to run, and optionally running RepositoryUpgrade, you decide to restore a prior release, as described in Restoring a Prior Installation and Configuration, then, as part of this task, you can use this backup to restore the Siebel database to its prior state.

3. Create the network image for the current Siebel CRM 22.x release.

   See Creating the Siebel Installation Image on the Network.

4. For each existing Siebel Enterprise Server installation, install Siebel CRM as an update installation.

   See Siebel CRM Download and Installation. In particular, see Installing Siebel CRM in an Update Installation.

   Note: The installer also runs the PostInstallDBSetup utility. You can also run the optional RepositoryUpgrade utility to support new features that require repository updates but do not use nonextensible objects. Some other postinstallation tasks for the Siebel database might also apply. For more information, see About Database Updates for Siebel CRM.

5. Verify the installation of Siebel CRM modules.

   See Verifying and Troubleshooting Your Installation.

6. For each existing Siebel Tools or Siebel Web Client installation, install Siebel CRM as an update installation.

   Note: If it is not already present, then Oracle Database SE2 is installed for the local database, for Siebel Mobile Web Client.

   See Siebel CRM Download and Installation.

7. Verify the installation of Siebel Tools and Siebel Web Clients.

   See Verifying and Troubleshooting Your Installation.

Related Topics

Installation-Related Changes in Siebel CRM

Roadmap: Installing Siebel CRM for a New Deployment

Roadmap: Installing Siebel CRM in a Migration Installation Case (Existing Installation of Siebel CRM 16.x or Earlier)

Roadmap: Installing Siebel CRM in an Upgrade Case (Existing Database Requiring Full Upgrade)

About Database Updates for Siebel CRM

Related Books

Siebel CRM Update Guide and Release Notes on My Oracle Support