Verifying and Troubleshooting Your Installation

This chapter provides information about verifying and troubleshooting your installation of Siebel CRM. It includes the following topics:

• Verifying Installation for Siebel CRM

• Troubleshooting Installation and Configuration for Siebel CRM

• Verifying the ODBC Data Source

• Troubleshooting the ODBC Data Source Connection

• Verifying Installation for the Siebel Database

• Troubleshooting Installation for the Siebel Database

• Verifying Installation for Siebel Tools

• Verifying Installation for the Siebel Web Client

• Verifying Installation for Oracle Database SE2

• Verifying Network Connectivity for the Siebel Server Computer

• Verifying Network Connectivity for Mobile Users

• Configuring the Siebel Mobile Web Client When Neither Siebel VB nor Siebel eScript Is Licensed