Verifying Installation

Use the following procedure to verify that Siebel CRM installed successfully. For Microsoft Windows, use cmd. This task is part of Installing Siebel CRM using the User Interface.

To verify the installation

1. Navigate to the directory represented by the ORACLE_HOME variable.

   For example, your top-level Siebel CRM installation directory on Microsoft Windows might be C:\siebel.

2. Run the following command:

   • (Windows) set ORACLE_HOME=Oracle_Home

   • (LINUX) setenv ORACLE_HOME Oracle_Home

3. Verify the version number of the installed Siebel CRM software. For more information, see Verifying the Installation Version Number for Siebel CRM.

4. If necessary, start the Siebel services and application containers. For more information, see Stopping and Starting the Siebel Application Container.

5. Start the Siebel application in the browser to make sure that the application starts successfully.

6. From the application-level menu, select the Help drop-down menu and open up the Technical Support dialog to check the version number displayed there.

Related Topics

Verifying Installation for Siebel CRM