Finding and Downloading a Siebel CRM Release/Update Image Content

This topic describes how to find and download a Siebel CRM release or update.

Patches and Updates tab on My Oracle Support

You can locate a Siebel CRM patch on My Oracle Support:

1. Go to the Patches & Updates Tab
2. Go to Patch Search
3. On the left side choose Product or Family
   • Product – Choose Siebel CRM
   • Release – Choose the desired release or update from the LOV
   • Platform – Choose your desired platform”(optional) -. For example: Microsoft Windows.
4. Click on the Search button.
5. Click on the desired Description of your product
6. Click on the Readme button to review the readme for the desired download and review the Required Downloads section of the file for your platform. The Archive files section will outline the content of the zip file downloads that are available.
7. Choose and download desired zip files using the instructions mentioned in Creating a Siebel Installation Image.

Note: Available releases and updates are made available on the site above.

Oracle Software Delivery Cloud

Oracle software Delivery cloud is not currently used for Siebel releases.

Downloading patches for specific support related issues.

Downloads related to service requests are provided by technical support and generally follow the same pattern as downloads for releases and updates.

References

• See Document 1313941.1 (Siebel CRM Patching Policy) for information about releases for the Siebel CRM 8.1. software versions.