1. Field Service Integration to Oracle Real-Time Scheduler Implementation Guide
  2. DVM That Confirms an Appointment

DVM That Confirms an Appointment

The following table describes the DVM to confirm an appointment. For more information, see Configuring Domain Value Maps.

DVM Description

SBL_ORS_Parameter_Definition.dvm

This integration uses the following DVM parameters:

  • ORS-Confirm Slot MaxCost

  • ORS-Confirm Slot MaxCost-<SRV_REGION_NAME>

    If SRV_REGION_NAME is missing, then this integration uses only ORS- Confirm Slot MaxCost.

  • ORS-FindShift

  • ORS-FindShift-<SRV_REGION_NAME>

    If SRV_REGION_NAME is missing, then this integration uses only ORS-FindShift.

DVM- SBL_ORS_Endpoint_Definition.dvm

This integration uses the Activity Maintenance DVM parameter.