Automatically Restarting Server Components

If Communications Inbound Receiver or Communications Inbound Processor fails, then a new process is started automatically for the server component if the AutoRestart component parameter is True. The new process looks through all the response groups in the Siebel database and picks those records in which Startup is Active and Siebel Server is the current Siebel Server name. (The Siebel Server field cannot be blank.) Then the new process starts a Communications Inbound Receiver or Communications Inbound Processor component task for each record.

You can access the status page for Communications Inbound Receiver by navigating to:

http:\\hostname:55555

where: hostname is the name of the Siebel Server on which Communications Inbound Receiver is running.

To verify Communications Inbound Receiver or Communications Inbound Processor auto-restart

1. Navigate to the Administration - Server Management screen, then the Servers view.

2. In the servers list, select the appropriate server, and click the Tasks view tab.

3. In the Tasks list, query for the components named Communications Inbound Receiver or Communications Inbound Processor.

4. If the Status field value is not Active, then refresh the view by clicking another view tab and then clicking the Server view tab.

   When the value in the Status field changes to Active, auto-restart is complete.