1. Email Administration Guide
  2. Enabling Real-Time Email Processing

Enabling Real-Time Email Processing

If you are processing inbound email in real-time mode, then start only Communications Inbound Receiver. Complete the procedure in this topic to enable real-time email processing. For information about real-time email processing, see Real-Time and Nonreal-Time Processing.

To enable real-time email processing

  1. Navigate to the Administration - Communications screen, then the All Response Groups view.

  2. In the Response Groups list, select the response group for which you want to enable real-time processing.

  3. Click the Input Arguments view tab.

  4. In the Name field, enter the RealTime input argument, and in the Value field enter True.

    This value is the default for this input argument.