Configuring the List of Values for Recipient Groups

This topic describes how to configure the List of Values for the Recipient Group drop-down list. For more information about configuring Lists of Values, see Siebel Applications Administration Guide.

To configure the List of Values for the Recipient Group drop-down list

  1. Navigate to the Administration - Data screen, then the List of Values view.

  2. Optionally, complete the following steps to create a new List of Values item of the COMM_RECIP_SRC type, if one does not already exist that specifies the business object that serves as the recipient source for the recipient group you require:

    1. Locate a record of the COMM_RECIP_SRC type for which the Parent LIC (Language-Independent Code) field contains no value.

    2. Copy the record.

    3. Set the Display Value and the Language-Independent Code fields for the new record to the business object name that represents the recipient source (for example, Campaign, Account, and so on).

  3. Locate a record of the COMM_RECIP_SRC type for which the field Parent LIC is contains a value.

  4. Copy the record.

  5. Specify values for the new record as follows:

    1. Set the Parent LIC field to the business object name that represents the recipient source, such as one you specified in Step 2.

    2. Set the Display Value field to any appropriate value.

    3. Set the Language-Independent Code field to the business component specified as the recipient group business component.