CTIActivityWrapUp Output Parameters

The output parameters for the CTIActivityWrapUp method are shown in the following table.

The Status parameter is always returned, and indicates whether the activity wrap-up was successful.

Table CTIActivityWrapUp Method Output Parameters

Parameter Name

Type

Description

AgentOfferTime

Date-time

The same as for the AgentOfferTime input argument.

InteractionId

String

Part of the primary key of the activity, together with AgentOfferTime.

Status

String

The status of the activity. This can have the following values:

  • OK. The request was processed successfully.

  • Activity has already been wrapped up. The activity has already been wrapped up before the request.

  • Activity not found. Self explanatory.

  • Multiple activites found. Self explanatory.

  • Error. There is an error.

These values are always returned in English, regardless of the user's locale. If there was an exception, an error message (see Exception Messages) is returned, and this may be translated.