SelfServiceContact

This Web service makes available the EAI UI business service SelfServiceContact, which provides CRUD and query operations on the integration object SS_Contacts_IO.

This Web service makes available the Execute and Query Methods in the SelfServiceContact business service as Web service operations.

Note: Though most of the Contact and Account management activities can be performed using SelfServiceContact Web service, Siebel Self-Service Applications use the SelfServiceRegistration Web service, which also accepts an instance of the integration object SS_Contacts_IO. The SelfServiceRegistration Web service calls the SelfServiceRegistration workflow, which delegates the integration object to SelfServiceContact business service.

As a result, in Siebel Self-Service Applications, the SelfServiceContact Web service is most often used for the QueryPage operation.