Work Orders in Siebel Communications

This chapter provides procedures for creating and managing work orders in Siebel Communications. It includes the following topics:

• About Work Orders in Siebel Communications

• Scenario for Using Work Orders in Siebel Communications

• Creating a Work Order in Siebel Communications (End User)

• Adding an Activity to a Work Order in Siebel Communications (End User)

• Creating Work Order Line Items in Siebel Communications (End User)

• Adding Work Order Terms in Siebel Communications (End User)

• Additional End-User Tasks for Work Order Management in Siebel Communications