Process of Accessing or Updating Billing Information in Siebel Communications (End User)

To find and display billing information, perform the following tasks:

• Accessing Billing Information

• Viewing Balance Groups for a Billing Profile

• Viewing Unbilled Services for a Billing Profile

• Viewing Bills for a Billing Profile

• Viewing Payments for a Billing Profile

• Viewing Adjustments for a Billing Profile

• Viewing Account Balances for Nonpaying Accounts

• Viewing Invoices