Oracle Policy Automation Integration
This ERD (see the following figure) describes the integration of Siebel CRM with an Oracle Policy Automation (OPA) tool. Policy administrators can create policies in the OPA tool or they can access the same data-input forms seamlessly through Siebel web services.
Interview Service is a web service exposed by OPA that interacts with other applications such as Siebel CRM Applications. The Interview Service provides metadata about the data-input form.

The following table lists the entities in this ERD and their corresponding tables.
Entity | Table |
---|---|
Session |
S_INTV_SES_INFO |
Decision Report |
S_INTV_DCSN_RPT |
OPA Rule Base |
S_INTG_RULE_VER |
Interview |
S_INTV_MAP |
Interview Attribute |
S_INTV_MAP_PRM |