1. Field Service Guide
  2. Closing Change Requests as Verified

Closing Change Requests as Verified

If the creator determines that the change request (CR) is correctly resolved, then the creator closes out the CR as verified. At this point, the CR life cycle is complete.

To close a change request as verified

  1. Navigate to the Quality screen, then the Change Request List view.

  2. Select a CR record.

  3. In the Change Request form, select Closed-Verified in the Status field.

  4. In the Change Request list, drill down on the Change Request number (#) field.

  5. In the Comments field of the More Info form, enter a note indicating that you agree with the resolution.