Benefits of Multiple Organizations

Using organizations provides the following benefits:

• It allows your company to partition itself into logical groups, and then display information appropriate to each of those groups.

• It provides the ability to limit visibility (access) to data based on the organization to which positions are assigned.

• It affects both customer data (accounts, opportunities, service requests, and so on) and master data (price lists, literature, and so on).

• It allows you to assign skills to organizations, which allows Assignment Manager to make assignments based on organization.

• It allows you to set up multitenancy for call centers. For more information, see Siebel CTI Administration Guide.