Deciding Whether to Set Up Multiple Organizations
If your Siebel application is already deployed and you do not need to change your users’ visibility (access), your company might not need more organizations. Some circumstances where your company could benefit from multiple organizations are as follows:
Internal business units. If you have a small number of distinct internal business units, you might want to use organizations to support specific versions of a limited number of data entities such as products and price lists.
Complex global enterprise. If you have a full-scale global enterprise that encompasses multiple internal and external businesses, each of which is made up of multiple business units, your company benefits from implementing organizations. In this circumstance, some data can be available only to some business units, while other information can be shared at the corporate level.
Internal and external units. If your company shares data with external partner companies, you can set up each of these companies as an organization. You can make fewer views available to these external organizations than to your internal organizations. You can also configure the employee list so that it shows only employees who belong to the user’s organization.
Different rules for business units. If you would like to make different Siebel Assignment Manager or Siebel Workflow rules apply to different parts of your company, then your company benefits from implementing organizations. For example, a company might want some Assignment Manager rules to apply to a telesales organization and other rules to apply to customers of its Web site.
Web-enabled enterprise. If you have customers who log in through a Web site, you can set up a customer organization to control their access to views and data. If you have channel partners who log in through a Web site, you set up channel partner organizations to control their access.
For more information on using organizations with Siebel customer and partner applications, see Siebel Partner Relationship Management Administration Guide.