1. CTI Administration Guide
  2. List of Special Events

List of Special Events

The special events, which have names that start with the symbol @, are described in the following table.

Event Name Description

@PreIndicateNewWorkItemEvent

@PostIndicateNewWorkItemEvent

Respectively, these special events correspond to just before, and just after, the client handle method IndicateNewWorkItem is invoked. These special events have the following attributes:

  • ChannelType

  • ProfileName

  • WorkItemID

  • WorkItemMode

@PreWorkItemReleasedEvent

@PostWorkItemReleasedEvent

Respectively, these special events correspond to just before, and just after, the client handle method WorkItemReleased is invoked. These special events have the following attributes:

  • ChannelType

  • ProfileName

  • WorkItemID

@PreWorkItemResumedEvent

@PostWorkItemResumedEvent

Respectively, these special events correspond to just before, and just after, the client handle method WorkItemResumed is invoked. These special events have the following attributes:

  • ChannelType

  • ProfileName

  • WorkItemID

@PreWorkItemStartedEvent

@PostWorkItemStartedEvent

Respectively, these special events correspond to just before, and just after, the client handle method WorkItemStarted is invoked. These special events have the following attributes:

  • ChannelType

  • ProfileName

  • WorkItemID

@PreWorkItemSuspendedEvent

@PostWorkItemSuspendedEvent

Respectively, these special events correspond to when the client handle method WorkItemSuspended is invoked. These special events have the following attributes:

  • ChannelType

  • ProfileName

  • WorkItemID

@RuntimeEvent

Corresponds to a Siebel run-time event, which was defined in the Administration - Runtime Events screen. This special event has the following attributes:

  • Context. The business service context.

  • ActionSet. The name of the action set.

  • Action. The name of the action.

  • EventId. The ID of the run-time event.

  • Event Name. The name of the run-time event (for example, SetFieldvalue).

  • Sub Event. The name of the subevent.

  • Event Type. The event type specified in the Object Type field.

  • Object Name. The object name.

  • BusObjName. The business object name.

  • BusCompName. The business component name.

  • ActiveRowID. The current active row ID of the business component.

  • ViewName. The current view name.

For more information about configuring run-time events, see Siebel Personalization Administration Guide.