Process of Configuring Siebel CTI

To set up Siebel Communications Server, review the process described in this topic. For some of the steps in the configuration process described here, detailed instructions are provided in subsequent chapters. In general, you perform the following tasks:

1. Determining Your Communications Deployment Needs.

2. Setting Up Your External Communications System.

3. Setting Up Your Siebel Server Software for Siebel CTI.

4. Defining Siebel Communications Server Configuration Data.

5. Putting Siebel CTI into Production.

Related Topics

About Communications Configuration Data

Configuring Communications Drivers and Profiles

Configuring Siebel CTI