Configuring Advanced Communications Features

This chapter provides information about advanced configuration for communications features, primarily for session communications. It includes the following topics:

• Using Macro Expansion for Character Fields

• Working with Dialing Filters

• Configuring Telesets for Hoteling

• Configuring Multitenancy

• Configuring Communications Login and Logout

• Configuring Remote Transfers and Conferences

• Using the Push Keep Alive Driver for Session Connections

• Using Business Services with Siebel Communications Server

• Integrating with Siebel Scripting Languages

• Integrating with Siebel SmartScript

• Integrating with the Customer Dashboard

• Viewing Communications Status Data