Activating, Revising, and Deactivating iHelp Items

The Activate, Revise, and Deactivate buttons control:

  • The status of the iHelp items

  • Whether the items are visible in the iHelp pane and iHelp Map

  • Whether the items can be edited

The following table describes the behavior of these buttons.

Button When to Use Effect Changes Status From... To...

Activate

The iHelp item is complete and ready for general use.

The iHelp item cannot be modified (although it can be deleted).

The status and version no longer appear with the item name in the iHelp pane.

After the status changes to Active, any active version of the item becomes Outdated.

In Progress

Active

Revise

You want to make changes to an active iHelp item.

The iHelp item is copied to a new record that can be edited.

For the new record, deselects Active flag on Responsibilities view.

Active

Inactive

In Progress

Deactivate

You no longer want the item to appear in the iHelp pane.

The iHelp item no longer appears in the iHelp pane or the iHelp Map.

Active

Inactive

This task is a step in Process of Administering iHelp.

To activate an iHelp item

  1. Navigate to the Administration - iHelp screen, then the All iHelp Items view.

  2. Select an in-progress iHelp item.

  3. Click Activate.