Completing the Inspection

During the inspection, the inspection agency or dealer enters details about the condition of the vehicle.

If there are any outstanding charges as a result of the inspection, for example, charges to repair damage to the vehicle, the agent prepares a liability statement with the charges and the reason for each charge.

When the customer receives this liability statement, the customer may choose to have repairs done before returning the vehicle, rather than paying the amount on the liability statement to the automobile company. If so, the customer informs the remarketing agent, and the remarketing agent schedules a new inspection and new turn-in date after the repairs are complete.

In the most common case, the customer chooses to pay the bill on the liability statement, or there is no liability, so the customer can go to the scheduled turn-in appointment.