Contents
1 What's New In This Release
- What's New in Siebel Finance Guide, Siebel CRM 21.9 Update
- What's New in Siebel Finance Guide, Siebel CRM 20.8 Update
- What's New in Siebel Finance Guide, Siebel CRM 20.7 Update
- What's New in Siebel Finance Guide, Siebel CRM 20.5 Update
- What’s New in Siebel Finance Guide, Siebel CRM 20.1 Update
- What’s New in Siebel Finance Guide, Siebel CRM 19.1 Update
2 Overview of Siebel Finance
- Overview of Siebel Finance
- About Siebel Finance
- Siebel Finance Functionality and Modules
- Siebel Finance Basic Functionality and Modules
- Oracle FLEXCUBE Universal Banking
- Basic Access Control for Siebel Financial Services
- Configuration File Names for Siebel Financial Services Applications
3 Getting Started with Siebel Finance
- Getting Started with Siebel Finance
- About Applications Administration Tasks
- Renaming Siebel Account Objects
- Integrating Data with Host Applications
- Using the Show Audit Trail Button
- Configuring Lists of Values
- Setting Up Type, Area, and Subarea Information
- Establishing Applets as Read and Write or Read-Only
- About Displaying Back End/Host System Fields
- Configuring Summary Views
- About Command Center
- Command Center Configuration and Administration
- Process of Configuring the Command Center Action Form
4 Managing Opportunities
- Managing Opportunities
- About Managing Opportunities
- About Deal Management Capability
- Scenario for Creating a New Opportunity
- Process of Managing Opportunities
- Adding Opportunities as an Administrator
- Managing Opportunities and Team Members
- Adding Opportunities in Siebel Finance
- Creating Opportunities from Applications
- Managing Deals in Siebel Finance
5 Managing Companies
- Managing Companies
- About Managing Companies
- About Company Hierarchies
- Scenario for Managing Company Information
- Process of Managing Companies
- Setting Up Values for Companies
- Deleting Company Information
- Managing Competitor Information
- Verifying Coverage Team Members
- Managing the Custom-Defined Relationship Types LOV
- Generating Company Hierarchies for Data Aggregation
- Adding Companies and Investors (End User)
- Updating Company Profiles (End User)
- Viewing Company Hierarchies in Roll-Up Views (End User)
- Creating Company Assessments (End User)
- Adding Company Applications (End User)
- Adding Company Service Requests (End User)
- Managing Company Coverage Teams (End User)
- Viewing Company Summaries (End User)
- Viewing Company Relationship Hierarchies (End User)
- Displaying Lists of Investor Transactions or Holdings (End User)
- About Managing Oracle FLEXCUBE Universal Banking Companies
6 Managing Households
- Managing Households
- About Managing Households
- Scenario for Managing Households
- Process of Managing Households
- Adding Households
- Setting the Household Privacy Option
- Associating Contacts with Households
- Viewing Household Summaries
- Using the Household Relationship Hierarchy
- Viewing and Evaluating Household Portfolios
- Selecting a Financial Account Associated with a Household
- Viewing Aggregated Holdings for a Financial Account
- Comparing Account Holdings Against a Portfolio Model
- Viewing Selected Account Holdings by Sector
- Viewing Expected Future Cash Flows for Selected Accounts
- Viewing Selected Accounts’ Past Performance
7 Managing Contacts
- Managing Contacts
- About Managing Contacts
- Scenario for Adding a New Contact
- Process of Managing Contacts (End User)
- Updating or Reviewing a Contact’s Holdings
- Updating or Reviewing a Contact’s Investment Profile
- Managing Contact Information (End User)
- Creating Customer Assessments (End User)
- Setting the Customer Value Icon (End User)
- Viewing a Contact Summary (End User)
- Viewing Contact Relationship Hierarchies (End User)
- Managing Mortgages (End User)
- Creating Financial Plans (End User)
- About Managing Oracle FLEXCUBE Universal Banking Contacts
- Viewing Oracle FLEXCUBE Universal Banking Contact and Signatory Information
- Viewing Summary Information for Oracle FLEXCUBE Universal Banking Contacts
- Viewing Oracle FLEXCUBE Universal Banking Contact Mandates
- Viewing Oracle FLEXCUBE Universal Banking Limits
- Viewing Oracle FLEXCUBE Universal Banking Contracts
8 Managing Call Reports
- Managing Call Reports
- About Managing Call Reports
- Scenario for Managing Call Reports
- Process of Managing Call Reports
- Viewing Call Report Charts
- Activating the New Call Report Workflow
- Managing Call Report Templates
- Adding Call Reports (End User)
- Creating Call Report Distribution Lists (End User)
- Associating Action Items, Notes, and Attachments with Call Reports (End User)
- Setting the Call Report Privacy Flag (End User)
- Emailing and Printing Call Reports (End User)
9 Managing Activities
- Managing Activities
- About Managing Activities
- Scenarios for Managing Activities
- Process of Managing Activities
- Making Appointments with Customers
- Managing the My To Do List
- Assigning Activities to Coworkers
- Viewing Company Coverage Team Activities
- Creating Call Lists
- Providing Literature Fulfillment by Email
10 Managing Financial Accounts
- Managing Financial Accounts
- About Managing Financial Accounts
- Scenarios for Managing Financial Accounts
- Process of Managing Financial Accounts
- Financial Account Administration
- Working with Financial Accounts
- Managing Oracle FLEXCUBE Universal Banking Financial Accounts
- Viewing CASA Financial Account Information
- Viewing CASA Standing Instructions
- Viewing CASA Payment and Collection Information
- Viewing CASA Authorized Signatories Information
- Viewing CASA Account Transaction Information
- Viewing Retail Deposit Information
- Viewing Retail Deposit Authorized Signatories Information
- Viewing Retail Deposit Redemption Details Information
- Viewing Corporate Deposit Information
- Viewing Corporate Deposit Schedules
- Viewing Loan Account Information
- Viewing Loan Account Components and Schedules
- Setting Up Household Financial Accounts Virtual Business Components
- Reviewing Financial Accounts (End User)
- Creating Service Requests Using the GO Button (End User)
- Placing Trades (End User)
11 Managing Financial Contracts
- Managing Financial Contracts
- About Managing Financial Contracts
- Viewing Contracts
- Viewing Contracts Bills and Collection Information
- Viewing Contracts Bills and Collections Details
- Viewing Contracts Letters of Credit and Guarantees Information
- Viewing Contracts Letters of Credit and Guarantees Details
12 Managing Service Requests
- Managing Service Requests
- About Managing Service Requests
- Scenarios for Managing Service Requests
- Process of Managing Service Requests
- Changing a Company Address or Name
- Changing a Customer Address or Name
- Creating Service Requests (End User)
- Requesting Account Service in Service Requests (End User)
- Changing Company Address or Name Information (End User)
- Changing Customer Address or Personal Information (End User)
- Recording Customer Appeals or Grievances (End User)
13 Managing Financial Needs Analyses
- Managing Financial Needs Analyses
- About Managing Financial Needs Analysis
- Scenarios for Managing Financial Needs Analysis
- Administrator Financial Needs Analysis Procedures
- End-User Financial Needs Analysis Procedures
- Needs Analysis Script Creation
- Setting Up Product Scores
- Creating Investment Objectives and the Portfolio Mix
- Performing General Needs Analysis for Companies or Contacts
- Performing Investment Needs Analysis for Contacts
- Generating Recommendations from a Needs Analysis Session
14 Managing Siebel Finance Applications
- Managing Siebel Finance Applications
- About Managing Siebel Finance Applications
- Scenario for Managing Siebel Finance Applications
- Process of Managing Siebel Finance Applications
- Setting Up Application View Navigation
- About Auto Application
- Verifying the Run-Time Event Data for Auto Application
- Upgrade Notes to Continue Using Customized Version of Auto Application Workflow
- Viewing and Creating Applications (End User)
- Managing Application Information (End User)
- Creating Small Business Loan Applications (End User)
- Processing Applications (End User)
15 Managing Commercial Loans
- Managing Commercial Loans
- About Managing Commercial Loans
- Scenarios for Managing Loan Requests
- Process of Managing Commercial Loans
- Activating Loan Request Workflows
- Assessment Templates for Loan Approvals
- Activities Plan for Loan Requests
- Document Template for Loan Requests
- Setting Up Approval Levels
- Setting Up Portfolio Types for Commercial Loans
- Associating Facilities with Financial Accounts
- Creating Commercial Loan Requests (End User)
- Setting Up Facilities (End User)
- Syndicating Facilities (End User)
- Setting Pricing and Fees for Facilities (End User)
- Adding Guarantors to Loan Facilities (End User)
- Adding Covenants to Facilities (End User)
- Adding Collateral to Loan Facilities (End User)
- Creating Policy Exceptions (End User)
- Reviewing Underwriting Standards for Loan Requests (End User)
- Reviewing Group Exposure (End User)
- Entering Credit Decisions for Commercial Loans (End User)
- Assigning Loan Requests (End User)
16 Managing Holdings and Interests
- Managing Holdings and Interests
- About Managing Holdings and Interests
- Scenario for Promoting a Market Opportunity to Targeted List of Clients
- Process of Administering Securities
- Setting Up Securities Lists of Values
- Creating and Modifying Stock, Bond, and Mutual Fund Records
- Process of Tracking Clients’ Interests and Creating Interest-Based Call Lists
- Entering Interests and Holdings Information
- Creating and Using Targeted Call Lists
- Configuring Call List Generation
17 Managing Products and Pricing
- Managing Products and Pricing
- About Managing Products and Pricing
- Scenario for Managing Products and Pricing
- Process of Managing Products and Pricing
- Creating New Products
- Defining Fees and Rates
- Using Product Information (End User)
18 Managing Access Exceptions
- Managing Access Exceptions
- About Managing Access Exceptions
- Scenario for Analyzing Access Exceptions
- Administering Access Exceptions
- Setting Access Levels for Literature and Lists
- Activating Access Workflows for Distribution Exceptions
- Using Access Exceptions
- Adding Access Exceptions
- Setting Access Levels
- Viewing Access Exceptions Charts
- Viewing Access Exceptions Associated with Literature
- Viewing Access Exceptions Associated with a List
19 Managing Group Pensions
- Managing Group Pensions
- About Managing Group Pensions
- Scenario for Creating a Company 401(k) Plan
- Group Pension Sample Tasks
- Process of Managing Group Pension Plans
- Defining Group Pension Products
- Defining Group Pension Plans
- Administering Group Pension Plans (End User)
- Adding Eligible Plan Members
- Creating a Service Request Associated with a Group Pension Plan
- Enrolling New Participants in a Group Pension Plan
- Recording Participant Beneficiary Information
- Creating an Activity Associated with a Group Pension Plan
- Creating a Note Associated with a Group Pension Plan
20 Business Services for Siebel Financial Services
- Business Services for Siebel Financial Services
- About Siebel Business Services
- About Siebel Financial Services Business Services
- Disclosure Manager
- VBC Cache and Instance Manager
- Free Format Converter
- Data Validation Manager
- Business Rule Processor
- Process of Defining Business Rule Processes
- Creating and Managing Business Rule Processes
- Defining Properties for a Business Rule Process
- Defining Procedures for a Business Rule Process
- Fine-Tuning the Assignment Statement
- Handling Business Rules Processor Errors
- Using BRP Helper Business Services
- Invoking the Business Rule Processor
- Logging Business Rules Processor Debug Messages
- Requirements Manager
- Customer Authentication Manager
- Using the Calculation Manager
- Using the Customer Expectations Manager
- Automating Approval Processing
- Automating the Display of Disclosure Documents
- SmartScript Integration with Workflow
- Dynamic UI Business Service
- FINS Application View Navigation
21 Managing Product Group Visibility
- Managing Product Group Visibility
- About Product Group Visibility
- Process of Managing Product Group Visibility
- Activating Run-Time Events and Workflows
- Creating Positions and Users
- Creating Associated Product Groups
- Sharing Opportunity Information (End User)
- Sharing Notes (End User)
- Implementing Product Group Visibility by Configuration and Scripts
- About the Logic for Product Group Visibility
- Process for Establishing Confidential Mode Visibility
- Process for Establishing Suppress Mode Visibility
22 Workflow Reference for Oracle FLEXCUBE Universal Banking in Siebel Finance
- Workflow Reference for Oracle FLEXCUBE Universal Banking in Siebel Finance
- Oracle FLEXCUBE Universal Banking Workflow Reference
- FINS BIB Service Request Info Upsert SYNC Workflow
- FINS BIB Service Request Query SYNC Workflow
- FINS BIB Activity Upsert Workflow
- FINS BIB Activity Insert Workflow
- FINCORP BIB Deposit Account Info Upsert SYNC Workflow
- FINCORP BIB Deposit Account Update FAF Workflow
- FINCORP BIB Deposit Account Upsert FAF Workflow
- FINS BIB Deposit Account Create Workflow
- FINS BIB Deposit Account Update Workflow
- FINCORP BIB Loan Account More Info Upsert SYNC Workflow
- FINCORP BIB Loan Account Update FAF Workflow
- FINCORP BIB Loan Account Upsert FAF Workflow
- FINS BIB Loan Account Create Workflow
- FINS BIB Loan Account Update Workflow
- FINS BIB Populate VBC from Profile Attribute Workflow
- FINS BIB Set XML Msg to Profile Workflow
- FINS BIB Account Info Update FC Workflow
- FINS BIB Account Info Upsert SYNC Workflow
- FINS BIB Account Limit Upsert SYNC Workflow
- FINS BIB Contact Info Update FC Workflow
- FINS BIB Contact Info Upsert SYNC Workflow
- FINS BIB Contact Limit Upsert SYNC Workflow
- FINS BIB Customer Info Create SYNC Workflow
- FINS BIB Customer Info Inquiry Workflow
- FINS BIB Customer Info Update FAF Workflow
- FINS BIB Remove Account To Customer Relationship Workflow
- FINS BIB Remove Contact To Customer Relationship
- FINS BIB Contract Upsert Workflow
- FINS BIB Lead Info Upsert Workflow
- FINS BIB Offers Inquiry All Workflow