Domain Value Map That Books or Reschedules an Appointment

A domain value map (DVM) is an SOA utility that facilitates the mapping of a list of values from one application to another application. In this integration, the Siebel application provides source values to Oracle Real-Time Scheduler. For example, assume the State value in a list of values includes the following values:

• CA in Siebel CRM

• California in Oracle Real-Time Scheduler

The DVM maps CA to California.

The following table describes the DVM that occurs in the book and reschedule appointment flow. This integration assumes that all DVMs are stored on the Oracle Meta Data Services (MDS). The Oracle MDS is a shared area in Oracle Fusion Middleware. It can reference a database or files. To support access to the same DVMs and cross references for multiple composites, this integration assumes Oracle MDS references a database. For more information, see Configuring Domain Value Maps.

DVM	Description
SBL_ORS_Parameter_Definition.dvm	This integration uses the following DVM parameters: ORS-No of Slots ORS-No of Slots-<SRV_REGION_NAME> If SRV_REGION_NAME is missing, then this integration uses only ORS-No of Slots. ORS-Request Slot MaxCost ORS-Request Slot MaxCost-<SRV_REGION_NAME> If SRV_REGION_NAME is missing, then this integration uses only ORS-Request Slot MaxCost. For more information, see Mapping Run-Time Parameters.
DVM- SBL_ORS_Endpoint_Definition.dvm	This integration uses the Appointment Booking DVM parameter.